Position: Data Controller and Operation Officer

Job description

Location: Chiang Mai, Thailand

DSGPay

A fast-growing Fintech company, Dollarsmart Global (DSGPay), is focused on disrupting and delivering innovative solutions to the Asian payment markets. DSGPay services a broad range of Asian, European, and USA business clients, allowing it to grow its business into Asia and Oceania. It has also been operating a successful cross-border retail payments platform since 2014. Rapid and extensive growth plans are now in place, and DSGPay is building its Operations team to support its services across its group of entities in Australia, Hong Kong, Singapore, and Thailand, with more country locations opening soon.

As a Data Controller and Operation Officer, your primary responsibility is to oversee and manage the effective monitoring of data and optimize operational processes within the organization. You will play a crucial role in ensuring data accuracy, compliance, and security, as well as identifying areas for improvement to enhance operational efficiency. Your duties and responsibilities include:

Skills

Openings :

Key Responsibilities

Data Controller

  • Set up and maintain a data monitoring framework to track and analyze data trends, patterns, and anomalies.
  • Monitor data sources, databases, and systems to identify issues or discrepancies, and take appropriate actions to resolve them.
  • Implement and enforce data quality controls and processes to ensure the accuracy, completeness, and reliability of data.
  • Conduct regular data audits and assessments to identify and rectify data quality issues.
  • Collaborate with cross-functional teams to understand workflow requirements and implement process improvements.

Operation Officer

  • Generate payment batch files for all banking partners and other payment partners.
  • Ensure all payments are processed accurately and in a timely manner, complying with all Standard Operating Procedures.
  • Work alongside the manager and customer support to help complete daily activities.

Qualifications

  • Bachelor’s degree in a relevant field such as Computer Science, Economic BA, or a related field
  • Proven experience in data monitoring, data quality assurance, and operational process optimization.
  • Attention to detail and a commitment to delivering high-quality results.
  • Strong analytical skills with the ability to analyze and interpret complex data sets
  • Excellent communication skills, with the ability to communicate technical concepts to non-technical stakeholders – our business language is in English
  • Strong organizational skills with the ability to prioritize and manage multiple tasks simultaneously
  • Ability to work independently and collaboratively as part of a team

Benefits

  • Competitive salary and bonus structure.
  • Comprehensive health insurance.
  • Generous paid time off and holiday schedule.
  • Professional development opportunities and career growth.
  • Collaborative and inclusive company culture.